To cancel Transportation service:

• Use this form; or
• Call the Cancellation number 770-545-6000

CANCELLATION Policy

If cancellation is needed, contact us at least 3 hours prior to the regular scheduled pick-up time.

Cancellations cannot be made on shorter notice because timely arrangements must be made with Deanna Specialty.

NO-SHOW Policy

The transportation van will only wait 5 minutes at your house. A NO-SHOW FEE will be charged if an individual is not available for pick-up during that time.

• No-show fees must be paid within 3 days to continue transportation services
• No-show fees can be paid in person or make an Urgent Payment.

NOTE: Creative Enterprises is billed for all scheduled transportation services, including no-shows. Your participation is required to eliminate unnecessary transportation costs.